Job are approved manually in order of submission.
Our Support Team approves all new and edited job. If we find a mistake in an active job, we will send it back for reapproval.
Depending on the workload of Job staff members, the length of the approval process may vary from a few minutes to several hours. Job may take up to several days to be approved on weekends and holidays.
Job are either activated or rejected after the approval process. If a job is rejected, the support specialist who reviewed the job will indicate the reasons for rejection. A job can be resubmitted for approval once it is edited to comply with site rules.
Buyer requests posted on the Exchange undergo the same approval process as job.
Please follow these rules when creating job:
1. Services included in Job’s list of prohibited services, as well as content prohibited in our Terms of Service, may not be published.
2. Each job should contain a) only one service, or b) a group of interrelated and complementary services offered together. Different types of services should be listed as separate job.
3. The text of a job should be clearly written, intelligible, and error-free.
4. A job’s title should accurately reflect the service being offered.
5. A job should not contain contradictory information. For example, if a seller mentions the price of their job in the job’s description, that price should be consistent with the price in the Upkazi’s price field.
6. Each job must clearly indicate the amount of work included in 1 job or 1 package without any extra options.
7. It is prohibited to duplicate job and/or copy content from another job, be it text, videos, photos, or other material. A job is considered a duplicate if more than 70% of its content is copied from another job in the same category.
8. All images and videos in a job should be relevant and reflect the service being offered or show work samples. Images or videos should be high-quality and meet the following standards:
8.1 Images or videos should be sharp (no blurriness);
8.2 Text should not be cut off and must be legible, even on the small thumbnail of each job displayed in the Marketplace;
8.3 Images or videos should not contain garish and/or psychedelic colors or hypnotic backgrounds;
8.4 Images or videos should not contain or depict prohibited content. Please find a complete list of prohibited services here.
8.5 Images or videos should not contain watermarks and contact information (e.g. a phone number, website, social media handle, etc.), links to websites with your contact information, or requests for buyer contact information;
9. The Job logo may not be used when creating a job, except in work samples.
10. Job may not contain contact information (unless contact information is required to complete the service). It is prohibited to encourage buyers to contact the seller before placing an order, or purchase the service off of Job.
11. All additional services mentioned in a job must be made available as extra options.
12. Extra options should not be redundant. In other words, they may not overlap with the main services provided in the job, nor with other extra options.
13. For some types of services (for example, social media promotion), the seller should indicate a guaranteed amount of work in case of contingencies: a certain number of subscribers, backlinks, etc. This amount should be greater than or equal to 60% of the amount of work indicated in the Scope of this job field.
14. Results for certain job may be hard to verify. In this case, a job should clearly indicate how the seller will provide proof of work or completion. This does not apply if the result can be presented but the seller chooses not to do so and promises to provide indirect evidence of completion instead.
15. The text of a job must not solicit reviews, offer to complete the job for free, nor offer gifts, perks, or “bonuses” that are impossible to execute through Job. Sellers may offer an increased amount of work for the same cost as a bonus. However, offering a bonus in exchange for a review is forbidden.
16. All elements of a job should be composed in English (with the exception of non-English names, brands, and work samples that cannot be translated).
17. The category a job is listed in must correspond directly to the main service(s) provided in the job.
18. Job may not contain offers to evaluate the price or delivery time for a buyer’s project. Delivery times and prices are already indicated elsewhere in the job.
Job retains the right to edit, suspend, or delete job that violate Job’s Terms of Service and/or any applicable legislation.